Privacy Policy
We take your privacy seriously and are committed to protecting your personal information while you use our financial planning platform.
Last Updated: January 15, 2025
Information We Collect
When you create an account with IgniteOnLightCore, we collect information that helps us provide personalized budget planning services. This includes your name, email address, and financial goals you choose to share with us.
We never collect sensitive banking passwords or account access credentials. All financial data remains under your control and is only stored with your explicit consent.
How We Use Your Information
Your information helps us deliver the budget planning tools and educational resources that make IgniteOnLightCore valuable for your financial journey. We use this data to personalize your experience and provide relevant insights.
Primary Uses of Your Data
We process your information to generate personalized budget recommendations, track your financial goals, send educational content about money management, and maintain the security of your account. We also analyze usage patterns to improve our platform's features and user interface.
Marketing communications are sent only with your permission, and you can unsubscribe at any time. We don't sell your personal information to third parties or use it for purposes unrelated to financial planning education.
Data Protection and Security
Security is fundamental to everything we do at IgniteOnLightCore. We implement industry-standard encryption protocols and regularly audit our systems to protect your financial information from unauthorized access.
Our servers are hosted in secure facilities with multiple layers of protection. All data transmission occurs over encrypted connections, and we maintain strict access controls for our team members who need to handle user information.
Your Rights and Choices
Under Thailand's Personal Data Protection Act and international privacy standards, you have significant control over your personal information. You can access, modify, or delete your data at any time through your account settings.
Data Subject Rights
You have the right to know what personal information we collect, request corrections to inaccurate data, ask us to delete your information, and receive a copy of your data in a portable format. You can also object to certain types of data processing or request that we restrict how we use your information.
To exercise these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process. There's no charge for most requests, though we may ask you to verify your identity for security purposes.
Data Retention and Deletion
We keep your information only as long as necessary to provide our services and comply with legal requirements. Most personal data is retained for the duration of your account plus three years, while some records may be kept longer for regulatory compliance.
When you close your account, we begin our data deletion process within 90 days. Some information may be retained in anonymized form for analytical purposes, but it won't be personally identifiable. Backup systems may contain data for up to one year after deletion for disaster recovery purposes.
Third-Party Services and Sharing
IgniteOnLightCore integrates with trusted third-party services to enhance our platform's functionality. These include email delivery services, analytics providers, and payment processors. All partners are carefully vetted and bound by strict data protection agreements.
We share personal information only when necessary to provide our services, comply with legal obligations, or protect the rights and safety of our users. We never sell personal data to advertisers or marketing companies, and we don't share financial information with parties unrelated to your use of our platform.
International Data Transfers
While our primary operations are based in Thailand, some of our service providers may process data in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information according to international privacy standards.
Data transfers outside Thailand are conducted under approved transfer mechanisms, including adequacy decisions and standard contractual clauses. We regularly review these arrangements to ensure your privacy rights remain protected regardless of where your data is processed.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and remember your preferences. These small files help us understand how you use our platform and allow features like staying logged in between sessions.
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use third-party advertising cookies or tracking pixels for marketing purposes.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our platform before the changes take effect.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this page indicates when the most recent changes were made.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your data rights, we're here to help.
Email: contact@igniteonlightcore.com
Address: Thanon Mittraphap, Kut Sa, Mueang Udon Thani District, Udon Thani 41000, Thailand
Phone: +66 44 235 221